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CRM CONSULTING SERVICES AND SOLUTIONS COMPANY MALAYSIA

For more than 8 years, UltronIT has been delivering smart and cost-effective CRM solutions to B2B and B2C enterprises alike, helping them balance the value they bring to and get from their customers. We have been successfully working with Microsoft Dynamics CRM and Salesforce, market-leading platforms for customer relationship managemen.For instance, UltronIT had Custom CRM system for a retail bank with 7 mln clients, Loyalty program automation for a media company with 5.5 mln subscribers and Cloud CRM tied to an accounting SaaS with 35K+ business subscribers

Our Services

Custom IT Solutions for Your Successful Business

CRM Consulting Services

With over 15,000 man-hours delivered in CRM & Loyalty projects, UltronIT is well-versed to provide Salesforce and MS Dynamics CRM consulting across the industries of Healthcare, Telecom, Retail, Banking and more

CRM Customization

Packaged software with default settings is made to serve default businesses, falling short of realizing your true competitive advantages. We are ready to tailor a CRM system to your actual business needs, with a special attention to the types of involved stakeholders.

Customizable CRM Add-Ons

Where ready-made solutions failed, we came up with our own functional add-ons such as BI/Charts for data visualization EmailScoop for automatic email tracking and N to N Grid for managing records with many to many relationships

Exisisting CRM Systems: Upgrade & Support

If your enterprise has grown beyond the scope of your current CRM solution, we will help you meet the changing business demands through a painless transfer to the laCRM CONSULTING Malaysia CRM Consulting Services Malaysia CRM Solutions version of your CRM platform.

Loyalty program management system

We will help you conceptualize and bring to life your own loyalty program effectively managed via a single multi-functional system. In-built performance analytics and As extra communication channels for your customers, we can also equip your loyalty program with a mobile app and a customer self-service portal.

Visitor Tracking

We’ve successfully implemented Visitor Tracking service within CRM. Customizing features, modules, and integrations, we’ve enhanced their ability to monitor and analyze visitor behavior. Rely on us to provide insightful tracking solutions, driving data-driven insights and fostering improved engagement