MAINTENANCE AND SUPPORT TICKET SYSTEM
We have years of experienced building specialized custom software for data centers and infrastructure providers. We have developed a web-based application using the PHP Zend framework that is used to manage trouble ticket requirement for organizations of varying sizes. A very intuitive look-n-feel combined with strong backend functionality makes it a powerful application for any organization. The application has a interface for a system administrator and separate cut-down versions for customers to login and issue tickets. Tickets can be entered manually or can also be pulled in automatically from any POP account. The system is specially useful for data centers where a reliable support ticketing system forms a central part of NOC management software. Contact us today for a free consultation
Our Services
Highlights of Ultronit Works
Requirement Analysis
We implement Product discussions and brainstorming as a content of requirement we need for our output. We also perform prototyping as part of our requirement analysis.
Design, Development & Technology
Our Web-based admin is developed using LAMP (Linux,Apache, MySQL, PHP) We also create MVC architecture using the PHP Zend Framework. Client’s portal
Quality Assurance
We execute White box and black box maintanance support & ticket system. We encure our clients to provide the best and quality testing in order for a better functionality.
